Privacy Statement

Privacy Statement

Sew & Sew Embroidery (which shall be referred herein as “Company”) is committed to protecting our customers' personal and billing information. In the course of providing you with Company services, we need to collect and maintain certain nonpublic personal information about you. This Privacy Statement answers some questions about what nonpublic personal information we collect, what we do with it, and how we protect it. What types of nonpublic personal information about me does Company collect? When you apply for or maintain an account with Company, we collect the following types of information:

Information provided by you, such as your name, address, social security number, date of birth, and billing information. In some cases we will collect information from consumer-reporting agencies. What types of nonpublic personal information about me does Company disclose? Company discloses the nonpublic personal information about you described above, primarily to provide you with the services you seek from us. We do not disclose nonpublic personal information about former customers, except as required or permitted by law. Company does not sell your personal information.

What types of companies (other than those companies used to service transactions) does Company disclose my nonpublic personal information to? In some limited circumstances, Company may disclose nonpublic personal information about you to a non-financial services company, such as a retailer, with which we have a marketing program. The information shared is limited to your name, contact information, and type of account opened. Account balance, credit, and billing activity information is never disclosed. If you exercise your right to not share this information (opt-out) with these non-financial services companies, your information will not be disclosed.

What are my rights to opt-out of disclosure and how can I exercise them? If you prefer that we do not disclose nonpublic personal information about you to the non-financial services companies described in the paragraph above, you may opt-out of those disclosures, that is, you may direct us not to make those disclosures (other than those disclosures required by law). If you have applied for an account through any of these marketing programs and choose to opt-out of information sharing, click on the appropriate company link and follow the opt-out instructions. If you have an existing Company user account, you may select opt-out by updating your personal settings or contact us via email.

To what other types of entities might Company disclose my nonpublic personal information? Company may disclose information we collect from you, such as your contact information, to service providers who perform marketing functions on our behalf. Specifically, your name, address and/or email address are sometimes provided to vendors who send email or regular mail on Company's behalf.

We disclose information to non affiliated companies that work for us in providing services to you. For example, we provide information to non affiliated companies that prepare and mail statements and transaction confirmations. These companies acting on our behalf are required to keep your personal information confidential.

We may disclose information, as permitted by law, with our affiliated companies. By sharing information about your accounts and relationships with our affiliated companies, we can offer you a broader range of services, improve your experience with us and serve you more efficiently.

Finally, Company discloses nonpublic personal information to non affiliated third parties as permitted or required by law. These parties include government/regulatory organizations such as the Internal Revenue Service (IRS) and the Securities and Exchange Commission (SEC). Disclosures for which you have provided your consent are also permitted.

How does Company protect the confidentiality and security of my nonpublic personal information? We maintain physical, electronic, and procedural safeguards that comply with standards to guard your nonpublic personal information. We protect your account information by placing it on the secure portion of our website. Our servers have been enabled with Secure Sockets Layer (SSL) technology to prevent unauthorized parties from viewing your nonpublic personal information that you give or access during a secure session. This is why you must enter a unique User Name and Password each time you access your account information online.

Access to your nonpublic personal information is limited to those employees who need to know that information to provide products or services to you, such as customer service personnel. Company conducts internal audits of its business practices and procedures in order to protect your personal information.

You can take steps to maximize your security online and to protect your confidential information. NEVER share your Password with anyone, and change it periodically. You can change your User Name and Passwords at any time by updating your personal profile. When using the Company website, you should always exit by clicking "Sign Out" located at the left or close your browser completely.

What should I know about "cookies"? "Cookies" are elements of data that a website can send to your browser and store on your computer. Cookies do not contain personal information about you (unless you knowingly provide it). Cookies can note that your browser was used to visit certain sites, pages, or advertisements on a certain date. Company uses cookies to enhance navigation and functionality of our website, to securely verify your identity, and to personalize aspects of your experience on our website. We also use cookies to let us know how visitors are using our website, so that we can improve our website and your experience on it. Company permits certain third party ad servers to set cookies through our website to track performance of advertisements and to collect aggregate data on web page viewing. Most browsers can be set to notify you when a cookie is being placed on your computer. You can also set most browsers to refuse to accept cookies, although this may affect your Internet experience. You can also erase cookies that are already on your computer. For more information on working with cookies, you should consult the User Manual, FAQ, or Help function of your specific browser and operating system software.

  • Your privacy is of the utmost importance at Sew & Sew Embroidery. We protect the privacy of our customers and visitors to the greatest extent possible. We never sell, rent or otherwise furnish any information about our customers or visitors to anyone outside our organization. This policy is firm and not subject to change. This does not apply to those who enter our site with unlawful intent.
  • We may use cookies to recognize returning customers and visitors and to customize content for each individual. We automatically receive information from your browser that identifies your IP address and certain other information. Your e-mail address is not included in this information.
  • We maintain visitor-furnished information only as necessary to fill your order and to provide customer service. All individual information is maintained in a secure database. Each user can edit or remove any individual information at any time. We use SSL encryption to secure transmission of sensitive data.
  • Sew & Sew maintains a firm ‘Do-Not-Call’ policy for all of our current contract accounts.
  • Customer logos are used ONLY for the client that purchased the digitized logo or provided the stitch file to Sew & Sew. We WILL NOT use a logo from any other company without a written letter from the originating owner of the file. Sew & Sew reserves the right to verify the letter with the company in question.

For answers to other questions regarding the Company Privacy Statement, please email Sew & Sew, Inc. Technical Support.

This Privacy Statement is for Company. Other Company affiliated companies may have their own privacy policies as they are subject to different legal and regulatory requirements.